My 11-month-old German Shepherd, Siggy, was showing reactivity towards strangers and other dogs during walks, making outings uncomfortable and embarrassing. Given my busy schedule and limited training experience, I sought expert assistance. Having worked with Spot On previously, I felt confident approaching Shannon's team. After a thorough consultation and introduction, Shannon trained Siggy for three weeks. Throughout this period, I received daily updates, including texts and videos, which were invaluable. The transformation in Siggy's behaviour is remarkable; she's now less reactive, and I feel less anxious taking her out in public. Additionally, she's more relaxed at home. After a coaching lesson with Shannon post-training, I feel equipped with essential tools to continue Siggy's progress on my own. It’s been the best decision to hire Shannon to lay that foundation that Siggy needed for me to build on. I felt entirely comfortable having Shannon in my home and trusting her with my puppy. Shannon’s wealth of knowledge and attention to detail is impressive. She extremely perceptive and she takes her time with you, I never felt rushed or nervous, she is worth every penny. I highly recommend her!